panvi airlink always prides itself in according paramount importance to the customer service. Company
employees/person are trained to treat customers with utmost respect in every interaction they have with them.
Despite our best efforts, in exceptional mitigating circumstances, like systems downtime, cable cuts, policy-related
issues, our services may be impacted for short durations and it’s our duty to reduce and minimize such
circumstances to the maximum possible extent.
However, the company expects customers to respect its service provider and be courteous to the employees of the
company and requests the customers to display mature understanding and desist from resorting to hostile and
abusive behavior. In such unlikely behavioral circumstances by the customers, company reserves its right to take all
such steps that may be deemed fit including, disconnection of service, initiating legal proceedings of civil and
criminal in nature.